1. Order Your Free Ordering & Collection Kit
Once you place your order online, we automatically dispatch a secure, discrete Ashes Collection Kit directly to your home via first-class mail. The kit includes everything you need to send your elements to us safely, including a small, sterile self seal bag, a secure order tracking form, and a return envelope.
2. Preparing Your Elements
We only need a tiny amount to craft your beautiful memorial tribute. For rings, pendants, and charms, we typically require just one level teaspoon of cremation ashes or a small lock of hair. If you are ordering multiple items, we will guide you on the exact amount needed inside your kit.
3. The Deepest Respect in Our Scottish Studio
When your kit arrives back at our dedicated studio in Scotland, it is immediately logged into our tracking system and kept under strict identification protocols. Your loved one's elements are kept entirely separate throughout the entire crafting process; we never work on more than one order at a time.
4. Returning Your Precious Tributes & Unused Elements
Any precious leftover ashes or hair that are not fully used in the creation of your jewellrey will be carefully packaged up and safely returned to you alongside your finished memorial order. We ship your completed order via fully tracked, insured UK-wide delivery for complete peace of mind.